The challenge of the 21st century
The challenge for organizations today is to translate the strategic to a set of coherent plans and actions, which is aimed at continually meeting customer requirements. To do this, a company must develop vision, plan its strategy in detail, and use the business information systems optimally, in order to be able to effectively develop, produce and maintain its products. Having the capacity to respond quickly and strategically is also determined by the flexibility of the systems that are used to manage and make information accessible to decision-makers.
A good control of business processes can only take place when the business processes and the data flows from and to functions and processes are coordinated and executed in a correct and adequate manner.
To improve business processes, it is important to look at the internal processes and the environment from the strategic business objectives. This creates the vision for new structures and improved business processes that serve as a change or solution driver. Subsequently, both the organizational and information technical aspects must be examined in order to achieve the desired process improvement.
HQ-consult has many years of experience in guiding companies in this improvement cycle. We call this process-based consulting; an improvement is achieved from the business processes. The organizational division into departments is hereby blurred; organizations are increasingly becoming an interplay between people with their capacities and possibilities for networking, whether this is inside or outside the walls of the department or organization. Dealing with these challenges requires a specific approach to actually achieve the desired improvements.